Outlook 2016 will not search !!!!!!! 03-13-2017

Hi all,

Here is the updated link about the fix, https://support.office.com/en-us/article/Outlook-search-stops-working-after-updating-to-build-7870-2020-and-higher-0bcf0b06-320d-40c3-8cf0-7e3df90793ed?ui=en-US&rs=en-US&ad=US.  

A fix was released on 3/28.  To install the fix click File, Office Account, Update Options, Update Now.  After updating you will be on build 7870.2031 or higher which has the fix.  Please refer to the link above with more details.

Note:  If you applied the fix you do not need to do the workaround below.

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I noted in some other threads that others were able to resolve the issue by reverting to a prior build.  In case this might help here are the steps:

The instructions to revert are in this KB, https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-click-to-run.

Here are the main steps to revert to the previous working version:

A build released today intended to fix the issue that caused us to have to revert to the older build.  The updated build is 7870.2031.  To install the update from Outlook click File, Office Account, Update Options, Update Now.  

If you created a new Outlook profile after the problem started it will be necessary to create a new profile to get search back working.  The steps to create a new Outlook Profile are in this topic, https://support.office.com/en-us/article/Create-an-Outlook-profile-F544C1BA-3352-4B3B-BE0B-8D42A540459D.